Illiana Technology offers customers a complete network management solution often at a much lower rate than having a full time technician on staff.

As networks become more mission-critical, your organization needs to shield itself from data loss and network failure.

Occasional problems are inevitable, so you need to be prepared to immediately restore your systems. Because of our diverse staff of field resources, we are able to respond quickly to problems occurring across a variety of platforms in almost any location throughout coverage area.

We can help you optimize the performance and availability of your IT networks, information systems and applications, providing the foundation for mission-critical network operations.

Features

• Customizable Network Monitoring
• Call Management and Resolution
• Technical Support and Troubleshooting
• Response Time SLA
• Web-based Dispatch
• Status and Performance Reporting
• Certifications in a variety of technologies
• Single point of contact for ALL your needs.

• 95% first-visit on-site repair
• 97% on-time on-site arrival
• Electronic Fault Notification immediately alerts you of a problem
• Faster network restoration
• Repair services priced on "as needed basis"
• Wide variety of dispatch options
• Availability and security of network optimized
• Comprehensive end to end solutions focused on dispatch avoidance
• Best-in-Class methods to track assets, troubleshoot, repair and document problems